Sameday Appliance Repair Calgary: Privacy Policy
Last Updated: 2024-10-25
Sameday Appliance Repair Calgary (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.
1. Information Collection
We collect information to improve our services and provide a seamless experience. The types of data collected may include:
Personal Information: Your name, contact details (phone number, email address), and service location.
Appliance Information: Details about the appliances needing service, such as brand, model, and condition.
Payment Information: Billing address, payment method, and transaction data. Payment information is securely processed by third-party payment providers.
Website Usage: IP address, browser type, pages visited, and interactions on our website are collected using cookies and similar tracking technologies to improve user experience.
2. Use of Information
The information we collect is used to:
Facilitate appointment scheduling and provide repair services.
Communicate with you regarding services, updates, and promotions (if you’ve opted in).
Process payments securely and manage customer transactions.
Improve our website, products, and services based on usage data.
Comply with legal requirements and protect against fraud.
3. Data Sharing and Disclosure
We do not sell or share your personal information with third parties, except:
Service Providers: With vendors and contractors who assist in providing services (e.g., payment processors and IT providers), under strict confidentiality obligations.
Legal Compliance: In response to legal requests or to comply with applicable laws and regulations.
Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.
4. Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
Access and Update: Review or update your information at any time.
Withdraw Consent: Opt-out of receiving marketing communications by contacting us or following the unsubscribe instructions.
Delete or Restrict Use: Request the deletion or limitation of your data use, subject to applicable legal requirements.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, remember your preferences, and gather usage data. You may disable cookies in your browser settings, but some features of our website may not function correctly without them.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website, and your continued use of our services constitutes acceptance of these changes.
9. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at our website phone and email.